Legal information
Privacy policy
Last updated: 20 October 2026
1. Data controller
BIO CADUCEUS LTD ("CADU", "we") is the controller of the personal data we process in connection with the use of this website and the placing of orders. For questions about the processing of personal data you can contact us at office@cadu.bg.
2. What data we collect
When you register, place an order or enquire about a B2B partnership we collect: name, email, phone, delivery address, company details (for business customers) and order information. We do not store bank card data — payments are processed by licensed payment service providers.
3. Purposes of processing
We use personal data to process orders, manage accounts, send invoices and delivery status notifications, answer enquiries and improve our services. We do not sell personal data to third parties.
4. Cookies
The website uses technically necessary cookies to maintain your session and shopping cart. We do not use third-party tracking cookies without your explicit consent.
5. Data retention
Personal data is stored only for the period necessary to fulfil our contractual and legal obligations (e.g. accounting legislation), after which it is deleted or anonymised.
6. Your rights
Under the General Data Protection Regulation (GDPR) you have the right to access, rectify, erase and port your personal data, as well as the right to object to its processing. To exercise these rights, write to us at office@cadu.bg.
7. Changes to this policy
We may update this policy from time to time. Any changes will be published on this page with the date of the latest revision.